SHIPPING & RETURNS
Shipping Policy
At our wine company, we take great care to ensure your order arrives safely and promptly. All wines are securely packaged to protect them during transit, maintaining their quality from our cellar to your doorstep. Orders are typically processed within 1-2 business days and shipped via trusted carriers, with delivery times ranging from 3-7 business days depending on your location. We currently ship to select regions and adhere to all legal requirements for wine delivery. You’ll receive tracking information as soon as your order ships, so you can follow its journey to you. Cheers to enjoying your wine hassle-free!
Return & Exchange Policy
We want you to be delighted with your purchase from our wine company. If for any reason you are not satisfied, we offer a return and exchange policy for unopened bottles in their original condition within 30 days of delivery. Unfortunately, we cannot accept returns of opened bottles or items damaged after delivery. To initiate a return or exchange, please contact our customer service team with your order details. Once your return is approved, we will provide instructions for sending the items back. Refunds or exchanges will be processed promptly upon receipt of the returned items. Your satisfaction is our priority!